Terms of Service

Company provides residential and commercial home services, including but not limited to:

• HVAC installation, repair, and maintenance
• Air duct, ventilation, and indoor air quality services
• Insulation and related mechanical services
• Diagnostic, inspection, and system evaluation services

Services may be performed by Company personnel, independent subcontractors, or third-party service providers within Company's network. All services are subject to availability, geographic service area, technician availability, and scheduling constraints. Submission of a service request does not guarantee acceptance or completion.

All estimates, quotes, or pricing provided prior to inspection are non-binding and subject to change based on onsite inspection, accessibility constraints, code compliance requirements, material availability, or discovery of hidden or additional issues.

No additional work will be performed without customer authorization, except where necessary to prevent immediate property damage, safety hazards, or code violations.

You agree to provide accurate contact and property details, ensure safe and reasonable access to the service location, disclose known hazards or unsafe conditions, and secure pets and occupants.

Company reserves the right to refuse or stop work due to unsafe conditions and to reschedule appointments as needed. Failure to provide access or safe conditions may result in additional charges or cancellation.

A minimum of 24 hours' notice is required to cancel or reschedule an appointment. Failure to provide adequate notice or failure to be present at the scheduled time may result in cancellation fees, loss of scheduling priority, or refusal of future service at Company's discretion.

Payment is due upon completion of services unless otherwise agreed in writing. We may accept credit/debit cards, electronic payments, and financing options where applicable.

Failure to remit payment may result in service suspension, collection activity, and additional fees where permitted by law.

Payments are processed through third-party providers, including Stripe. Company does not store full payment card information on its servers. Only necessary customer and transaction-related data is retained for scheduling, communication, and operational purposes.

If additional work is required due to hidden conditions, code requirements, system failure, or safety concerns, Company will notify you and provide updated pricing before proceeding. No additional work will be performed without approval unless immediate action is required to prevent harm or damage.

Company may assign services to independent subcontractors or partner technicians. By using our Services, you acknowledge that work may be performed by independent contractors who operate under Company standards but are independent entities. Company is not liable for acts of contractors beyond what is required under applicable law.

By submitting your contact information, you consent to receive communications from Company, which may include:

• Phone calls (including automated or AI-assisted calls)
• SMS messages
• Email communications

These communications may relate to appointment scheduling, service confirmations, follow-ups, and customer support. You may request a live representative at any time and may opt out of SMS communications by replying STOP.

All services are provided on an "as-is" and "as-available" basis unless otherwise stated in writing. Company does not guarantee specific performance outcomes, energy efficiency results, or system lifespan.

Manufacturer warranties may apply to equipment installed. Any labor warranty must be expressly stated in writing. Company is not responsible for pre-existing conditions, improper prior work, or undisclosed system issues.

To the fullest extent permitted by law, Company shall not be liable for indirect, incidental, or consequential damages, loss of profits or business, or damage not directly caused by Company's gross negligence.

Total liability shall not exceed the amount paid for the specific service giving rise to the claim.

You agree to indemnify, defend, and hold harmless Company and its affiliates, members, officers, contractors, and partners from any claims, damages, losses, or liabilities arising from unsafe conditions at your property, failure to disclose hazards, misuse of installed systems, or violation of applicable laws.

Company is not responsible for pre-existing damage, concealed defects, or structural and system issues not visible or disclosed. Customer assumes responsibility for the integrity of property structures and compliance of existing systems.

You agree not to submit false or misleading information, interfere with the operation of the Site, attempt unauthorized access, or use the Services for unlawful purposes.

Use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Company shall not be liable for delays or failure to perform due to events beyond its control, including weather conditions, supply chain disruptions, labor shortages, or government actions.

Any dispute arising from these Terms shall first be addressed through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or courts in the State of Texas, at Company's discretion.

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Company may update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms. Material changes will be noted with a revised effective date.

For questions about these Terms, contact us at: